Privacy Policy

Effective Date: 27 December 2024

Last updated: 28 December 2024

Introduction

Welcome to Dispatched ("we," "our," or "us"). This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users of our online platform, including but not limited to the background job processing service. By using our platform, you agree to the terms outlined in this Privacy Policy.

Information We Collect

1. User-Provided Information

When you use our platform, you may provide us with the following information:

  • Account Information: Personal and contact details when creating an account.
  • Job Information: The data or payload you submit for processing via our platform.
  • Payment Information: If you make a payment on our platform, we collect necessary payment details through our payment processor, Stripe.

2. Automatically Collected Information

We may collect certain information automatically, including (but not limited to):

  • Usage Data: We use Mixpanel to collect anonymous user behavior analytics to enhance and improve our platform.
  • Device Information: Information about the devices you use to access our platform, such as IP addresses, browser types, and operating systems.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our platform and for analytics purposes. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

  • Job Processing: To process background jobs and payloads submitted via our platform.
  • Account Management: To manage your account, provide customer support, and communicate with you.
  • Payment Processing: To process payments through our third-party payment processor, Stripe.
  • Platform Improvement: To analyze usage data and enhance the user experience on our platform.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our platform.
  • Legal Compliance: We may disclose information to comply with legal obligations or respond to lawful requests.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

Your Choices

You can choose not to provide certain information, but this may limit your ability to use certain features of our platform. You may also adjust your browser settings to refuse cookies, but this may impact your experience on our platform.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, You can contact us at: